Effective Office Management

RATIONALE

Effective Office Management techniques are the driving force behind an efficient, well-run office and productive staff. An Administrative Officer willing to make decisions for the team and work alongside employees is often the most effective.
Office administration includes planning work, assignments for staff, supervising staff and requesting new office equipment and repairs on existing equipment.
Office Administration and Management is a complex role which requires a range of professional skills including time management, interpersonal ability, customer service and organisation for results.
Office Managers need support in knowledge and skills to meet the challenges of maintaining regularities, sound judgment, discipline, a good atmosphere within the office, meeting a target, Liaison with other related offices for sharing and co-operations, welfare matters, Prioritizing the job in hand based on the urgency and completing it at the stipulated time, liaising with internal departments and follow-up to complete the work, communication and power tussle issues.
This training would bring Administrative Officers and Office Managers up to date with what is always expected of them.

TARGET AUDIENCE

This training is recommended for:

COURSE OBJECTIVES

At the end of this course, participants should be able to:

Prioritise and cope with multiple tasks without missing deadlines.
Think like Managers – planning, making decisions and solving problems.
Manage their thoughts and feelings to improve self-confidence and self-empowerment.
Communicate effectively and assertively at all levels and in all situations.
Demonstrate practical strategies for managing their time and tasks to minimize stress and maximize success.
Leading-edge strategies for releasing limiting beliefs and patterns and becoming the most creative, confident, and capable office manager you can be;
Enable them to become highly proficient in their respective work schedule;
Become more confident and effective at organising their work and their office to achieve maximum output with minimal stress; and
Design an action plan to help, their bosses and other colleagues work in a productive, effective, and efficient way.

To be Determined